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Privacy Policy

PURPOSE OF THIS PRIVACY POLICY

This policy aims to explain how we collect, process and protect your data when you visit our site or purchase our products.

 

THE INFORMATION THAT WE COLLECT

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. 

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

HOW WE COLLECT INFORMATION

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. 

 

Your personal information will be used for the specific reasons stated above only.

 

WHY DO WE COLLECT PERSONAL INFORMATION

We collect Non-personal and Personal Information for the following purposes:

  • To provide and operate the services we offer;

  • To provide our visitors and customers with ongoing customer assistance and support;

  • To be able to contact our visitors and customers with general or personalised notices and promotional messages;

  • To create statistical data which we may use to provide and improve our services

  • To comply with any applicable laws and regulations.

 

HOW DO WE STORE YOUR DATA

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

HOW DO WE COMMUNICATE WITH OUR VISITORS AND CUSTOMERS 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to poll your opinions through surveys or questionnaires, to send updates about our company or products. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

HOW WE USE COOKIES AND OTHER TRACKING TOOLS

Cookies are small pieces of data stored on your own browser. They are typically used to keep track of the settings you have selected and actions you have taken on our site.

For information on how we use cookies and other tracking tools, please read our Cookies Policy.

 

HOW CAN YOU WITHDRAW YOUR CONSENT

If you don’t want us to process your data anymore, please contact us at support@resistancehotsauce.com

 

UPDATES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

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